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RETURNS & REFUND POLICY

If you are not entirely satisfied with your purchase, within 30 days of purchase date, we will provide a full refund, replace or exchange the item.

Only un-used items will be considered for return. All products returned need to be in their original condition, packaging & with all manuals, invoices & accessories. 

The original invoice needs to be provided together with the item for full refund. If no invoice is supplied the refund will be passed at the current sale price of the item if on sale. 

Shipping & handling charges will not be refunded unless an error occurred on our part.

For your protection the item needs to be insured for the full purchase value and posted with a tracking number to;

Tackle & Outdoor Customer Returns

PO Box 292

Warkworth

New Zealand

0941

 

PRODUCTS DAMAGED IN TRANSIT

Any item damaged in transit by post or courier needs to be brought to the attention of the transporter on receipt. Do not sign for the item unless you have first made the courier note that the parcel is damaged. The courier will not entertain any claim for damages unless noted prior to signature. If unsure, do not sign! 

For your own protection, a photo needs to be taken of the damaged parcel prior to opening & posted together with the damaged item, back to us.

END OF RANGE ITEMS

Any items bought as "End of Range" will not be covered by our returns policy unless damaged in transit. Please make sure the courier signs to acknowledge the damages.